Face it, there will always be end-users that forget their passwords. Giving them the ability to reset their own password is key to saving time, money and unnecessary stress, both for the user and the help desk.
The trick is to make the reset process as simple as possible. We kept this in mind with the latest release of Password Reset Server, our end user self-service password reset tool. We focused on enhancing the user interface to make the process for end-users simple and intuitive. The modern interface provides clear action steps and a newly designed enrollment process tailored to the end-user. Below are screen shots of the new, fresh face of Password Reset Server:
Introducing the new Password Reset Sever landing page
Updated enrollment process: End-users can now select the questions they want to answer
Modern end-user interface to manage their answers
And for administrators (Don’t think we would leave you out!) check out our new configuration screen
Like what you see? Join us this Thursday February 20th at 11:30 AM EST for our Password Reset Server Webinar as we showcase the new user interface and the other features of our last release.
Look out for the next Password Reset Server Release coming in April, which is feature-focused. Want a sneak peek? In THIS release, you got the ability for end-users to choose the security questions they want to answer. In the NEXT release, you’ll be able to flag specific questions from that list as required. And, if you have a Security Policy for different groups in your organization, you can choose different required questions for each group.